We have a number of ways to reach us. If you've not heard from us within 24 hours, please check your spam or junk folder as our emails are sometimes automatically filtered into spam. Please be sure to add our email to your contact list to prevent this happening. You can also enter "Archies Footwear" into the search bar of your inbox. Alternatively, please reach out to us via Live chat or DM on Facebook and Instagram.
We aim to respond to all queries within 24 hours. During peak season, this can be 48 hours, but this is highly unusual. Unfortunately, due to automated filters on inboxes, sometimes the emails from our service desk are flagged as spam or even blocked. This might be why you have not heard from us and we do apologise for any frustration.
If you have not heard from us within 24 hours, please check your spam folder and reach out to us via Live Chat or DM us on Facebook or Instagram.