We are online now if you want to chat live!

Thank you for reaching out, our team aim to get back to you within 48 hours. We appreciate your patience and understanding if we may experience slight delays in response times during peak seasons.

Returns Portal

Size Guide 

Shop Online

Contact Us 

Shop Archies Footwear

Exchange

Refund

UK | Archies Footwear FAQs

<span style="color: rgb(27, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">To make sure you don&apos;t miss out on stock arriving and promotions, add your email to the &quot;Notify me when available&quot; option for your preferred pair and join the Archies Mates Club.&#xA0;When new stock arrives, you will automatically be notified via email.&#xA0;<span style="color: rgb(27, 28, 29); font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;color: rgb(27, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you join the Archies Mates Club, you will be one of the first to know about promotions, new colours or product releases. You&apos;ll also automatically be added to our lucky draw to win your cashback on your order.<a href="https://support.archiesfootwear.co.uk/en-US/contact" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; user-select: auto;" target="_blank"><img data-fr-image-pasted="true" src="https://uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-0a9dcbd0-872f-4bd7-9c39-2b5bae78b38d.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; background-clip: padding-box; border-radius: 10px; box-shadow: rgb(204, 204, 204) 10px 10px 5px 0px; text-align: left; width: 156px;" class="fr-fic fr-fil fr-dib"></a>&#xA0;

Be one of the first to know of new releases and be added to lucky draws to win cashback on your order.

Waiting on colours, deals, or promotions? Sign up to Archies Mates Club

Product Information

Customer Support Contact Form

Facebook and Instagram DM

Contact Customer Support

Summary of our returns policy

Our 60-Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

Exchanges for online orders

Exchanges for retail purchases

Exchanges

Refunds for online orders

Refunds for retail purchases

Refunds

Can I cancel / change my order? What is the process?

Order Changes

Are Archies Flip Flops true to size?

What size flip flops do I order?

I'm a half size. Should I size up or down in Archies Flip Flops?

I have narrow feet, will these fit me?

I have wide feet, will these fit me?

I have average feet, will these fit me?

I have flat feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Flip Flops?

What is the perfect fit for Archies Flip Flops?

How to measure your foot length

How to stretch the strap of Archies Flip Flops

My flip flops don't seem wide enough. Do you make flip flops that have a wider fit?

Do Archies Flip Flops run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Flip Flops?

Flip Flops Sizing Help

My flip flops are uncomfortable. Will this improve?

My straps are too tight

My Flip Flops are squeaking, is there anything I can do to fix this?

Archies Flip Flops and the Initial Feeling of the Arch Support

My Archies Flip Flops feel like they are a little shiny on top, will this wear off?

My flip flops strap has loosend / stretched. Is there a way it can be tightened?

My flip flops are making a clapping / flopping sound

My Archies Flip Flops are too hard what do I do?

Will my feet sweat in Archies Flip Flops?

How long will Archies Flip Flops last?

Cleaning Instructions

Taking care when walking down steep embankments in flip flops

Avoid leaving the Flip Flops in direct sunlight

Why do Archies Flip Flops have a tighter strap and is it good for you?

Tips for a Comfy Fit in Archies Flip Flops

Archies Flip Flops

What size should I choose for slides?

Should I choose the same size as my flip flops?

Slides Sizing Help

How to stretch the bands of Archies Slides

What to do if your heels are sliding out in our slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Slides

What type of Archies Insole do I choose?

What size should I choose for Archies Insoles?

Size chart for Full Length Casual insole

Size chart for 3/4 Casual insole

Size chart for Sport insole

Size chart for Work Boot insole

Are the insoles made from the same material as Archies?

Insoles Sizing Help

Tips for a Comfy Fit in Archies Insoles

Insoles Guide

Archies Arch Support Insoles

Can I track my order?

What is the postage cost?

When will my order be shipped?

How long will it take for me to receive my order?

What card/methods do you accept for online payment?

Is there anywhere I can try them on before buying?

Purchasing and Shipping

Warranty Claims

Are Archies Flip Flops and Slides non-slip?

Are Archies Flip Flops and Slides water proof?

Do you recycle Archies Flip Flops and Slides?

Are Archies Flip Flops and Slides ecofriendly?

Where are Archies Flip Flops and Slides made?

Are Archies Flip Flops and Slides vegan friendly?

What are Archies Flip Flops and Slides made from?

Are Archies Flip Flops and Slides hard or soft?

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Flip Flops and/or Slides?

Waiting on colours, deals, or promotions? Sign up to Archies Mates ClubUpdated a year ago